Privacy policy
PRIVACY POLICY
Last Updated: 07/06/2026
Welcome to VORIENT. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information
- Order History
- Customer Support Communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Location Information
- Website Usage Data
- Referral URLs
- Pages Visited
- Time Spent on Website
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2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Manage your account
- Improve our website and services
- Personalize your shopping experience
- Send order updates and notifications
- Detect fraud and unauthorized activities
- Comply with legal obligations
- Conduct analytics and business research
- Send promotional offers and marketing communications (where permitted)
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3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to.
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Measure marketing effectiveness
- Provide personalized content and advertisements
You can disable cookies through your browser settings; however, some website features may not function properly.
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4. How We Share Information
We do not sell your personal information.
We may share your information with:
Service Providers
- Payment Processors
- Shipping Partners
- Logistics Providers
- Marketing Platforms
- Analytics Providers
- Cloud Storage Providers
- Customer Support Tools
Legal Requirements
We may disclose information if required by:
- Law enforcement authorities
- Court orders
- Government agencies
- Applicable laws and regulations
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5. Payment Security
We use secure payment gateways and industry-standard security measures to protect payment transactions.
We do not store complete credit card or debit card information on our servers unless specifically required by a secure payment processing provider.
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6. Data Retention
We retain your information only as long as necessary for:
- Order fulfillment
- Customer service
- Legal compliance
- Accounting and tax purposes
- Business operations
When information is no longer required, it will be securely deleted or anonymized.
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7. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
However, no internet transmission or storage system can be guaranteed 100% secure.
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8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Withdraw consent
- Opt out of marketing communications
- Request a copy of your data
To exercise these rights, contact us using the details below.
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9. Marketing Communications
By subscribing to our communications, you agree to receive:
- Promotional emails
- Product updates
- Special offers
- Marketing messages
You can unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.
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10. Third-Party Services
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of those websites before providing personal information.
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11. Children's Privacy
Our services are not intended for children under the age of 13 (or the applicable age in your jurisdiction).
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take appropriate steps to remove it.
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12. International Data Transfers
Your information may be processed or stored in countries outside your country of residence.
By using our services, you consent to such transfers where permitted by law.
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13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with a revised "Last Updated" date.
Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
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14. Contact Information
If you have questions regarding this Privacy Policy, please contact us:
Business Name: VORIENT
Email: vorient.in@gmail.com
Phone: 9928052828
Address: SARAN NAGAR, JODHPUR ,RAJASTHAN
Customer Support Hours: 10AM - 07PM
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Consent
By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy.